Production services · Customer operations
Faiber CRM
Turn leads, teams, and follow-up into a visible operating workflow.
Faiber CRM models leads, sources, campaigns, teams, workflow nodes, reminders, worklogs, webhooks, and operating statistics for customer-facing teams.
Customer operationsFaiber CRM
Domain recordsLeadsTeamsWorkflowsReminders
01Lead
02Owner
03Node
04Follow-up
01
Feature map
The production behaviors this service owns, expressed as concrete product features instead of generic modules.
Teams, members, and configurable workflow nodes
Reminders, worklogs, and escalation records
Webhooks, events, and operational statistics
02
Best-fit products
Sales pipeline management
Turn leads, teams, and follow-up into a visible operating workflow.
Customer success operations
Turn leads, teams, and follow-up into a visible operating workflow.
Lead routing and follow-up
Turn leads, teams, and follow-up into a visible operating workflow.
03
Operational gains
Visible ownership
Faiber CRM models leads, sources, campaigns, teams, workflow nodes, reminders, worklogs, webhooks, and operating statistics for customer-facing teams.
Repeatable follow-up
Faiber CRM models leads, sources, campaigns, teams, workflow nodes, reminders, worklogs, webhooks, and operating statistics for customer-facing teams.
Measurable pipeline activity
Faiber CRM models leads, sources, campaigns, teams, workflow nodes, reminders, worklogs, webhooks, and operating statistics for customer-facing teams.
04
Connected services
LeadsTeamsWorkflowsReminders
Production wiring
How it runs in a Faiber project
Select the capability during deployment. Faiber records the manifest, wires service references, exposes the API boundary, and keeps lifecycle, health, logs, and administration visible in project context.
API boundary
Application code uses the service API or typed SDK contract. Identity, permissions, tenant scope, and project context stay explicit at every read and write boundary.
Manage-ready operations
Faiber Manage opens this service beside the rest of the enabled stack, so teams can inspect records, adjust settings, review health, and ask the Manage agent for guided service changes.
infera-crmTurn leads, teams, and follow-up into a visible operating workflow.
Manage agent
Find overdue lead follow-ups and assign the next workflow node to the sales team.
Seven leads are overdue. I can move them to follow-up and notify the assigned owners.
Ready to speak, explain, and apply safe service tweaks.Technical reference
Service ID:
infera-crmInternal API port: 6040These values support deployment wiring. Product code should use configured endpoints or SDK clients, not hard-coded internal addresses.
FAQ
Questions teams ask before enabling it
What does Faiber CRM add to a Faiber application?
Faiber CRM models leads, sources, campaigns, teams, workflow nodes, reminders, worklogs, webhooks, and operating statistics for customer-facing teams.
How is Faiber CRM provisioned?
Select it as a project capability. Faiber records the service manifest, resolves its dependencies, and reconciles it inside the project's isolated Kubernetes namespace.
Can Faiber CRM be used with an existing frontend?
Yes. Faiber CRM exposes a defined API surface and can be integrated from an existing React application or a new Faiber project.
Production services
Works naturally with
User dataFaiber Profiles
View all services 
Faiber Profiles stores structured user information, typed custom properties, visibility rules, and trusted-service data in one queryable profile layer.
NotificationsFaiber Messenger
Faiber Messenger accepts direct API calls or RabbitMQ events and turns them into localized, scheduled, channel-aware notifications with durable delivery history.
AutomationFaiber Flow
Faiber Flow registers endpoint events, evaluates conditions, renders payload templates, gates downstream actions, and preserves run and step history for observable product automation.
Faiber
Provision the capabilities your product actually needs.
Start with a real project, select services explicitly, and keep code, access, deployment, and operations connected.